Spare parts are available for purchase here. Spinn is built with detachable and replaceable parts. Please contact us directly if you experience any issues. In most cases, you will be able to install the replacement part on your own.
If your Spinn Coffee Maker is damaged in any way, you can reach out to our support team via the Spinn App (iOS / Android) or you can also contact support@spinn.com for assistance.
That shouldn’t be an obstacle in your enjoyment of your Spinn Coffee Maker! Your machine will have preloaded standard recipes as well as seasonal ones on rotation (made available to you via the Spinn App) that will make your experience all the more enticing.
The Spinn Experience has been engineered with ease in mind. If you would like a plug-and-play experience, that is certainly a great option. If you are a Coffee Connoisseur, however, we have more complex brewing parameters that will allow you to have a customizable journey.
Our steel conical burr grinder automatically adjusts the coarseness to match the coffee recipe you choose. Spinn is a professional-grade coffee maker designed to grind with precision in every serving you make.
Yes, the machine requires roasted whole coffee beans to function. The roasted coffee beans will be ground right before entering the brewing chamber where the Spinning happens for best results.
Centrifugal brewing employs centrifugal force to brew your coffee. Our technology allows a more flexible approach to at-home brewing as it is possible to alter water, coffee ground and rotation speed levels to serve a wide assortment of coffee recipes. Users can therefore customize parameters to their liking and the centrifugal force in our brewing chamber results in optimal extraction.
Based on the digital recipe scanned from beans available on the Spinn Market, the brewing parameters are automatically adjusted. In addition to this, users are able to adjust the amount of coffee and water per serving within the Spinn App.
As soon as your Spinn Coffee Maker finalizes its brewing cycle, the RPM of the centrifugal core increases to get rid of the water still present in the remaining ground coffee. The faster RPM will dry the grounds and feed them into the residue bin by moving the built-in scraper ring downwards inside the brewer towards the bottom of the machine. Once all of the dry grounds have exited the brewer, and the opening at the bottom of the brewer seals shut, your machine will be ready for the next serving.
The machine is engineered for a lifetime of 5 years with 5000+ quality coffee servings. Our food safe and industrial grade components are made for prolonged use.
Your Spinn Pro machine comes with an industry standard, 1/4" waterline - similar to that for connecting your refrigerator to the waterline. Further instructions are provided within the User's Manual.
The Spinn has a detachable water reservoir located at the back of the machine. You will need to remove it from the base to fill it. If you would like to have automatic filling, simply hook up the waterline feature by using the materials provided to connect your machine to a water supply line and follow the instructions enclosed in your User Manual.
The Spinn has sensors that monitor the water levels. When you are running low on water, a signal will be sent to your machine, which will then notify you both through the Spinn App and on the front display panel.
A full, standard size water reservoir holds 40oz of water. The XL reservoir holds twice that amount with 80 oz. The size of the servings you make will determine how many drinks you will get out of each full tank.
The Spinn Coffee Maker’s bean reservoir can hold up to 18oz / 500g.
Your Spinn's bean hopper will only need to be cleaned periodically. We recommend doing so before refilling it. You can clean it with a clean, dry microfiber cloth to remove any oil build-up.
Spinn machines have sensors that measure the bean level inside the hopper. You will receive an alert on the Spinn App as well as on the front display of the Spinn as soon as your Spinn detects that it is running low.
The bean hopper's lid is designed to keep your beans fresh for longer. That being said, we do not recommend keeping beans in the reservoir past the 2-week mark. If you do not drink coffee everyday, please consider filling your bean hopper half way for best results.
Spinn uses an FDA approved conical burr grinder with a DC motor. Its supply rate in fine mode is 1.0 grams/sec and will produce 3.0 grams/sec in coarse mode. The hardened steel grinder is fully automatic. The resulting grind of the average particle size is between 240 and 1150 micron, and accommodates any coffee recipe with 95% accuracy.
No, do not place pre-ground coffee in the hopper. Spinn has a built-in grinder that grinds fresh whole beans. We don't support pre-ground coffee.
There are so many cool projects that you can use your dry coffee grounds for. You can sprinkle the grounds in your garden, start your own body scrub line, or use them to dye your clothes! The internet is full of ideas and you can always reach out to us at support@spinn.com for inspiration.
Your Spinn Coffee Maker comes with a built-in sensor that measures the grounds collected in the residue bin. You will receive an alert on your connected Spinn App (iOS / Android) and will also be alerted on your Spinn's display panel.
Please clean your residue bin by hand with warm, soapy water. Do not put in the dishwasher.
Because the coffee grounds are dry to touch after brewing, the residue bin can hold multiple servings before needing to be emptied. For best maintenance practices, we recommend that you empty your residue every other day....if it's a busy household, you may need to empty daily!
The centrifugal core forces all the water to pass completely through the coffee grounds. This efficient process fully extracts water and moisture from the centrifugal core. As a result, the spent coffee grounds are dry to the touch and ready to be evenly sprinkled around your garden.
Your Spinn Coffee Maker includes a sensor that monitors the drip tray. You will be alerted on both the app and the Spinn's front display when your drip tray needs to be emptied.
Wash with warm, soapy water - do not place in the dishwasher.
Your drip tray can be easily removed by sliding it towards you.
Yes, Spinn Water Filters are recyclable! You can discard used filters with your plastic recycling.
The Intenza Water Filter can be ordered online within the Spinn App (iOS / Android) and on the Spinn Website.
Replacing your Intenza Water Filter is simple. Turn the used water filter inside your Spinn Coffee Maker’s Water Reservoir 90 degrees counterclockwise to remove it. Place your new water filter in the position holes found at the bottom of the Water Reservoir and rotate 90 degrees clockwise to secure it. Please make sure that you discard your used water filters in the plastic recycling bin and you’re good to go!
This will depend greatly on the water quality in your area and your coffee consumption over time. You will need to replace your water filter every 2 Months/250 Cups. Your Spinn Coffee Maker will alert you as soon as it is time to replace your filter via push notification on the Spinn App (iOS / Android). Water filters and all of our other maintenance products can be found here.
- Improves the smell, taste and appearance of your coffee.
- Protects your Spinn Coffee Maker against limescale build-up.
- Increases the lifetime of your machine.
The Intenza Water Filter cartridges take out chlorine and filter metals, such as lead and copper. It reliably reduces the carbonate hardness of your water.
You can use dark roast beans in your Spinn. However, please be advised that you may need to assist the more oily beans in making their way to the grinder chute as the residue will tend to cause clogs in the hopper, preventing them from automatically falling into the grinder. Also, your transport worm will likely need to be cleared more often when using the more oily beans, again due to the oily residue building up on the auger. Lastly, keeping up with the required cleaning/maintenance schedule is essential in keeping your Spinn clean and happy on the inside where all the 'magic' happens. For other tips and guidance for dark bean usage, hop on the Support chat where the team is happy to help you out!
Of course! You can purchase all Spinn accessories and essentials here.
- Do not immerse the charging dock or container in water or any other liquid.
- Do not clean the charging dock or container in the dishwasher.
- Never use scouring pads, abrasive cleaning agents or aggressive liquids to clean the appliance.
The frother must be hand-washed carefully in order to avoid water damage in the inner circuits as it is an electronic component. Please use warm, soapy water to hand wash the whisk and frother lid.
If you wish to heat up your milk without the added froth, simply press the button twice.
Your milk frother will require a few minutes to cool down before the next serving. If you would like to produce several servings from your milk frother in rapid succession, you can shorten this time by rinsing the inside of your milk frother with cold water between each cycle.
You can use all of your favorite milks and plant-based alternatives. Please note that the texture and consistency of your chosen milk will produce varying amounts of froth.
The Spinn Milk Frother is not suitable for heating up chocolate milk. Chocolate milk contains sugar that when heated can cause a coat of unwanted residue inside of the frother leading to malfunctions.
The Spinn Milk Frother is not suitable for heating up chocolate milk. Chocolate milk contains sugar that when heated can cause a coat of unwanted residue inside of the frother leading to malfunctions.
The Spinn Milk Frother is a separate appliance that can only be activated manually.
- Press button one time for hot froth
- Press button two times for warm milk
- Press button three times for cold froth
No, the Spinn Milk Frother is a separate appliance that does not connect via Wifi or Bluetooth.